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Terms and Conditions - UK eCigarettes

Please read these terms and conditions ("the Terms") carefully. By entering our Website, you are deemed to have accepted our conditions of use as set out in the Terms. 

Buyer means the individual, company or organisation that purchases, buys or agrees to buy the Goods from the Seller.

Consumer shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977

Contract means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions. 

Goods means the products and supplies that the Buyer agrees to buy from the Seller. 

Seller means

UK eCigarettes - UK eCigarettes Shop, 4-6 Roumelia Lane, Boscombe, Bournemouth, Dorset BH5 1EU, England. 

Buyer means

The Customer who places an order, Via the Website, Telephone or by Letter. 

Terms and Conditions means
The terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller. 

Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer. 

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller (UK to the Buyer and shall prevail over any other documentation or communication from the Buyer. 

Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions. 

Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller. Any complaints should be addressed to the Seller's address at 26 Crabton Close Road, Bournemouth, Dorset, England. 

Ordering and Refunds
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason. 

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days or purchase other goods to the value of the original order. 

When making an order through UK Website, the technical steps the Buyer needs to take to complete the order process are described in the Order Process Section. 

Age of Consent
Goods may only be purchased by persons 18 years old and over. 

If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice. 

Price and Payment
The price of the Goods shall be that which is stipulated on the UK e-Cigarettes Website. The price is inclusive or exclusive of VAT. The price does not inlcude delivery charges. 

The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order. 

After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel

Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods. 

Delivery of eCig Products and Supplies
Goods supplied within the UK will normally be delivered within 7 (Seven) working days of acceptance of order. 

Goods supplied outside the UK will normally be delivered within 15 (Fifteen) working days of acceptance of order. 

Where specific delivery dates have been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund. 

The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. 

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. 

Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods. 

Rights of seller
The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order. 

The Seller reserves the right to withdraw any goods from the Website at any time. 

The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order. 

Cancellation and Return
The Consumer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Consumer fails to do so the Consumer shall be deemed to have accepted the Goods. As the product is an oral product once used it cannot be returned, unless faulty. Orders can be cancelled any time prior to shipping. Once shipped if returned unopened, the Consumer will be responsible for both the outbound and return shipping costs plus any restocking fee deemed necessary, up to a maximum of 10% of the purchase price. 

UK Warranty/Guarantee
All Starter kits Only come with a 14-day parts warranty from date of receipt relating to non-function (i.e. an item that has stopped working (or does not work) without any damage that has been cuased). Purchasers should be aware that our electronic cigarette atomizers and batteries, although made to the highest quality, may fail or degrade over a period of time and this time varies depending on the type of use by the purchaser. 
N.B.This is not a guarantee that the Consumer will "like" the Electronic Cigarette, simply that it will function as described within the specified timeframe. 

Batteries, Atomizers, Cartomizers
Batteries and Atomizers purchased as "singles" i.e. not as part of a starter-kit are also covered by a 7 day warranty period from date of receipt. (This warranty does not cover Low Resistance Atomizers). 

Any replacement parts are warranted from the date of delivery of the original order. 

NOT Covered By Warranty
Damaged or broken items – we do NOT cover items of any starter kit or single purchased items that have become damaged or broken after delivery.

Items Not Covered
Broken or damaged batteries, Broken or damaged glass, Broken or damaged leads, Broken or damaged plugs, Broken or damaged catromizers, Broken or damaged cartridges, Broken or damaged atomizers.

By purchasing starter kits or items from UK e you agree that you will not claim for items that have become damaged or broken whilst in your use.

To Claim Under the Warranty / Guarantee
We guarantee all our starter kits products for 14 days and individual products for 7 days, the warranty guarantee offers replacement products only - not refunds, to claim under the guarantee you must:
a) First return all faulty products by post.
b) Provide receipt of purchase
c) Provide return address

!!! We will test items – if items are found to work as specified sale description no refund will be given and items returned to you.

!!! If items are found to not work as specified in the sales description then a full refund or like-for-like swap will be offered. 

Limitation of liability
Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever. 

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees. 

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future. 

Force Majeure
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. 

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated. 

Changes To Terms
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase. 

Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts . 


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